high grade productions?????

A read-only and searchable archive of posts made to the BGAFD forum from 11/08/2000 to 14/03/2003.
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RICHIE

high grade productions?????

Post by RICHIE »

i ordered a video off high grade and sent them 3 e-mails to check my order had got to them.so far no responce.have thay stoped trading or just bad customer service,dose anyone know a contact phone number with the company geing in london.
richie rich

Re: high grade productions?????

Post by richie rich »

mail me and I will be able to give you a phone number.
electric

Re: high grade productions?????

Post by electric »

i normally give them a couple of weeks. they`ve never let me down in the past, though i`ve not ordered anything for the last 2 or 3 catalogues.
RICHIE

Re: high grade productions?????

Post by RICHIE »

did you get my e-mail richie
jj

Re: high grade productions?????

Post by jj »

Just used them again: have never found them to be anything other than 100% reliable.
Write them a letter- that should get it sorted. E-mail is sometimes a little wonky.
magoo

Re: high grade productions?????

Post by magoo »

They are still trading. I just got a flyer from them. How long have you been waiting for your order? Mine always arrived within two weeks.

As JJ said email can be very slow. I once emailed them and it was about a month before they replied. As for the phone number that Richie Rich is mailing you if its the mobile number I am thinking of then its never switched on.
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