UK based online porn retailers
Posted: Sat Sep 20, 2003 5:22 pm
Just a quick moan here. I was thinking of submitting this post, then I saw 'mark's' post regarding Vidshop so I thought I definitely would.
It seems to me after having bought several DVDs over the net from various sources that the UK based adult suppliers are, well, pretty crap compared to say, the US based ones. Perhaps I am stating nothing new here, but it just seems like we are lagging behind everyone else. I've no doubts that those involved in the 'industry' in this country take themselves seriously and are not happy with some of the stereotypes associated with the adult industry (compared to the US where it seems porn is just another part of the whole retail game), but it also seems that time after time they let themseleves down with the quality of their service.
To cut a long story short (because i feel i am beginning to rant/waffle) almost everytime I order a DVD from a UK based supplier, it arrives late. If i'm told to expect it between 7-10 days, it'll probably take upto 3 weeks, for example. Most of the time emails are either not replied to or if they are maybe a week later. Whenever I order products from US based companies, they arrive within a week, and emails are answered the same day, sometimes.
It basically boils down to customer service, something which is very important regardless of the industry. It seems lacking in this country and until this aspect of online porn is improved we will always be behind our cousins 'over the pond'.
Come on guys, pull yer fingers out!
It seems to me after having bought several DVDs over the net from various sources that the UK based adult suppliers are, well, pretty crap compared to say, the US based ones. Perhaps I am stating nothing new here, but it just seems like we are lagging behind everyone else. I've no doubts that those involved in the 'industry' in this country take themselves seriously and are not happy with some of the stereotypes associated with the adult industry (compared to the US where it seems porn is just another part of the whole retail game), but it also seems that time after time they let themseleves down with the quality of their service.
To cut a long story short (because i feel i am beginning to rant/waffle) almost everytime I order a DVD from a UK based supplier, it arrives late. If i'm told to expect it between 7-10 days, it'll probably take upto 3 weeks, for example. Most of the time emails are either not replied to or if they are maybe a week later. Whenever I order products from US based companies, they arrive within a week, and emails are answered the same day, sometimes.
It basically boils down to customer service, something which is very important regardless of the industry. It seems lacking in this country and until this aspect of online porn is improved we will always be behind our cousins 'over the pond'.
Come on guys, pull yer fingers out!