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purexxxfilms help

Posted: Tue Jul 13, 2010 8:48 am
by beewilson
I just signed up and it looks really good but I?m having trouble downloading. I click on the download link and nothing happens. So I right click and save target as and it just says download.php. I am not bashing or anything I just want some help.

Re: purexxxfilms help

Posted: Tue Jul 13, 2010 3:27 pm
by Pure XXX Films
Hi beewilson, have you contacted our support team?

Please drop them a line and I will get them to resolve the issue as soon as possible for you.

Kind Regards,
Emily Swallows x


Re: purexxxfilms help

Posted: Wed Jul 14, 2010 8:35 am
by beewilson
Yeah. I have yet to hear back though.

Re: purexxxfilms help

Posted: Fri Jul 16, 2010 10:15 am
by beewilson
I have mailed twice now and no answer. I am getting a little P.O'd. I think I am just gonna cancel.

Re: purexxxfilms help

Posted: Fri Jul 16, 2010 6:29 pm
by Trumpton
I also experienced these very same problems with this site - and similarly with Angel Long XXX. I sent plenty of emails and they never had the courtesy to reply to even one.

I was fortunate that I'd only subscribed for one month. My advice to anyone considering joining these sites is, DO NOT JOIN!!!

They are simply rip-off merchants of the highest order!

Re: purexxxfilms help

Posted: Fri Jul 16, 2010 6:51 pm
by Angel Long
Hi Bee Wilson,

Very sorry you seem to be having an issue with downloading from Our site. I know that someone is looking in to it for you .

I apologize if you have not been informed about this. We will of course give you some sort of compensation regarding this matter.

Please email emily Swallows in regards to this so she can get it sorted for you.

Kind regards

Angel Long


Re: purexxxfilms help

Posted: Fri Jul 16, 2010 6:56 pm
by Angel Long
Hi Trumpton,

Sorry for your problems in regards to our site. I can assure you there is no issues with downloads on my site & we are looking in to the problem with the Pure XXX Films site.

I'm sorry you feel so strongly about not signing up to the site's I can assure you we are not rip off merchants & try to get this sorted promptly on the sites if there is an issue.

Thanks for taking the time to sign up to the sites originally & sorry for your problems

Kind regards

Angel


Re: purexxxfilms help

Posted: Fri Jul 16, 2010 6:58 pm
by beewilson
can you give me a direct email please

Re: purexxxfilms help

Posted: Sun Jul 18, 2010 4:29 pm
by andy ide
Ha ha! Excellent last post, bee.

Re: purexxxfilms help

Posted: Mon Jul 19, 2010 6:09 am
by Pure XXX Films
Hi BeeWilson,

Sorry to hear that you have had problems with our downloads, we have recently moved servers and it seems we are still having a few issues with our sites. We have got our team working on the issues now so hopefully they will be resolved shortly.

Please send me an email to emily@purexxxfilms.com and I will arrange a full-refund for you as well as a months free membership.

Sorry once again,

Emily
Pure XXX Films.