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Excalibur
Posted: Sat Feb 02, 2002 3:50 am
by magoo
OK Sorry to bother you fellas. Just a short post compared to my usual rantings.
Does anyone know why Excalibur show your order as "to be shipped today" for weeks? Im starting to get upset.
Viva Your Choice & STB (great customer service)
Re: Excalibur
Posted: Sat Feb 02, 2002 8:00 am
by Laying low THE Chuckster 2002
Probably because they are not in stock and have t come from the suppliers mate.
Re: Excalibur
Posted: Sat Feb 02, 2002 8:11 am
by David J
Have you tried emailing their customer service department? The one occasion I had a problem with Excalibur they sorted it out very quickly when I emailed them.
Re: Excalibur
Posted: Sat Feb 02, 2002 1:13 pm
by jj
All I got was a snotty mail more or less telling me to mind my own biz.
Jaded got 4 of 6 to me inside a week, Excalibur have just despatched 2 of 12 ordered b4 Xmas.
Wanna bet who gets my next Stateside order?
Re: Excalibur
Posted: Sun Feb 03, 2002 6:38 am
by magoo
I could understand it if the titles were back-ordered but all the ones I chose were marked "ships in 3-5 days". I reckon they say they have stuff in stock when they dont. They wait for a customer to order a title then they get it in from the distributer.