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Delivery of Amanda Charles Films
Posted: Thu Feb 21, 2002 4:09 pm
by pervert
How long does it take to films to be delivered from them taking the money.
I ask because they the money of my credit card on 11 Feb and to date no films have arrived.
Any comments greatly appreciated !!!
Re: Delivery of Amanda Charles Films
Posted: Thu Feb 21, 2002 4:23 pm
by jj
Usually about ten days, in my experience (Recorded Delivery, not that it speeds it up any, but at least a signature is needed).
If they haven't arrived after 3 weeks, mail them and they'll happily send replacements, without fuss.
Re: Delivery of Amanda Charles Films
Posted: Thu Feb 21, 2002 4:44 pm
by pervert
Thanks JJ for the advice
PS are they good ???
I ask because one of the films I ordered was a charmaine sincalir lesbian film
Re: Delivery of Amanda Charles Films
Posted: Thu Feb 21, 2002 5:04 pm
by jj
I ordered this very one this time around: the pic quality is terrible after a few minutes into the tape. I expect yours will be OK, though.
A few of their Euro copies I got a couple of orders back were untrackable, and a couple of the Britgirls ones had this weird effect where it was like looking through frosted glass.
I complained (naturally) and was sent satisfactory replacements for the Brit ones, and new ones for the Euros. One of the latter STILL didn't track, so I returned it and was offered the choice of another title.
Fair enough, but I wasn't happy about all the running around I had to do because they didn't bother to check the tapes before despatch. Most of the ones I received this time were wound nearly to the end, sugesting that these had been checked: the problems were, of course, with the ones that hadn't!!
Still, I rate them about 8/10 for service: a couple of tweaks and they'd get at least a 9.
I also can't negotiate their new online payment system so have to order by snail-mail. Hey ho..........
Re: Delivery of Amanda Charles Films
Posted: Thu Feb 21, 2002 5:51 pm
by pervert
I ordered by online payment and it went through (boom boom) first time !!
Your comments are much appreciated by a fellow porn addict !!!
.....should do better.
Posted: Fri Feb 22, 2002 7:20 am
by lumpy
jj wrote:
>
> I ordered this very one this time around: the pic quality is
> terrible after a few minutes into the tape. I expect yours
> will be OK, though.
> A few of their Euro copies I got a couple of orders back were
> untrackable, and a couple of the Britgirls ones had this
> weird effect where it was like looking through frosted glass.
> I complained (naturally) and was sent satisfactory
> replacements for the Brit ones, and new ones for the Euros.
> One of the latter STILL didn't track, so I returned it and
> was offered the choice of another title.
> Fair enough, but I wasn't happy about all the running around
> I had to do because they didn't bother to check the tapes
> before despatch. Most of the ones I received this time were
> wound nearly to the end, sugesting that these had been
> checked: the problems were, of course, with the ones that
> hadn't!!
> Still, I rate them about 8/10 for service: a couple of tweaks
> and they'd get at least a 9.
Cmon JJ, 8/10 after all that !!!
There's no excuse.At least cue the tape 10 mins in & do a quick check b4 despatch.
It's much quicker for them than messing around sending out replacements-never mind the customer doubt this sort of thing
generates.
Re: .....should do better.
Posted: Fri Feb 22, 2002 11:09 am
by jj
I've tried to get this across to them myself.
It's very easy to lose a customer, but bloody hard to regain one once lost.
The 8 is for their no-quibble replacement and the reliability of despatch.
10 min. in is no good, as the probs usually start around the middle......as I said, there was some evidence to suggest that the majority of tapes had been checked right through, either as a (new) general policy or because I've had cause for complaint in the past.
Re: .....should do better.
Posted: Fri Feb 22, 2002 11:46 am
by pervert
Got them this morning, sent by recoreded delivery, and the quality is excellent !!