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Help External Hard Disk Problems

Posted: Thu Sep 21, 2006 6:12 pm
by Jonboy
Help Please I have bought an External Lacie Hard Drive and have the following problem. It no longer works and I have downloaded my entire porn collection on to it. Now if it is destroyed I still have my collection on CDs but it would be nice if it was all in the one location.
The situation is the hardrive has a external power lead and a seperate lead going into the USB port. When I plug it in to the laptop the transformer box lights up so I know it is getting the power.Going to My Computer it does not register that I have anything connected.Now I have checked that the hard disk is switched on.In addition I have tried all the other USB Ports and then used other devies so I know the USBs are fine.
Is anyone able to help me get things going again Please


Re: Help External Hard Disk Problems

Posted: Fri Sep 22, 2006 10:38 am
by Jacques
I had the same problem a while ago, it's a common XP SP2 bug. This worked for me:

First make sure this order is followed when connecting. Connect the power to the drive, then the USB cable to the drive, then the cable to the USB port.

First time the drive was plugged into the computer it came up as mass storage device but nothing under windows explorer or computer management (but was there under device manager)

Safely remove the device, then reconnect it.

If this hasn't done the trick, go into device manager and uninstall both the disk under disk drives, and the USB device under usb devices.

Now seach for changes in hardware (Button at the top of device manager). This should find the drive and name it accordingly.

Re: Help External Hard Disk Problems

Posted: Sun Sep 24, 2006 6:18 pm
by Jonboy
Hello Jaques, thanks for that, , Have been away since posting , just family illnes , not to good at the moment , when things settle down will try the above


Re: Help External Hard Disk Problems

Posted: Sun Sep 24, 2006 9:29 pm
by Cenobitez
are you sure the drive isnt dying ?

do you have another PC you can try it in ?


Problem Solved

Posted: Thu Sep 28, 2006 6:32 pm
by Jonboy
Hello Jaques, Problem was the connection some of the pins on the connector , was unable to buy a new power cord ,so had to buy a fresh external hard disk.Thanks for coming back to me it is good to know that if i have a problem then people on the board can help


Re: Problem Solved

Posted: Fri Sep 29, 2006 5:51 am
by Jacques
No problem, you'll usually find a couple of different solutions as there are a few on here who always try to help where they can.

(And thanks for the 'thanks', it get's remembered for next time you have a problem !thumbsup!)