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Tech question? Stop: coooo21a .

Posted: Fri Oct 17, 2008 2:49 pm
by Bronson Lee
My computer it just keeps rebooting.........

I installed Superantispyware master and now I can't boot up.
can't get into safemode,
tryed repairing windows by loading xp on top, but still just rebooting.
I have disabled "reboot on failure" , and I am getting this error message

Stop: coooo21a

Looking on the net it seems that the antispyware progam has done somthing to the security and windows won't load.
I have gone and got a new harddrive loaded windows and slaved the old harddrive, but I would really like to just get the old harddrive as master again,

any ideas?


Re: Tech question? Stop: coooo21a .

Posted: Fri Oct 17, 2008 4:02 pm
by Guilbert
Seems AntiSpyware Master is just the opposite, a piece of spyware itelf.

Hope you did not get conned into paying for it.

More here



Dont believe ANY piece of software (or advert for software) that tells you you have 5,000 viruses (or some such stupid number) and asks for ?49.99 to download a product that will solve all your problems.

There are a small number of genuine pieces of security software that you need (most are free) and if you have them installed you dont need any of this other crap.


Re: Tech question? Stop: coooo21a .

Posted: Fri Oct 17, 2008 6:22 pm
by Dizzy
It probably runs as a very low level service or kernal driver (so as to pre-empt the loading of everything else and so supposedly keep your box safer).

What you've done is the most practical method (forgetting shelling out for another disk) and at least you can cherry-pick files from the disk if you connect to it as as slave.

If your really desperate to get back the same system you could try renaming the system and\or software registry hives and then try the windows install over-the-top as you did before.

The files are located in .\windows\system32\config and have no extention (not the .sav files of the same name or any others similar)

The 'system' file contains the system hive of the registry and the, yep you guessed it, the 'software' file contains the software hive of the registry both from what you normally see in regedit as HKEY_LOCAL_MACHINE.

I would start with the 'system' file first as you shouldn't loose too much of your configuration and so won't need to reinstall any of your software unless they use services or hardware related settings.

Have a go and see how you get on.

BTW If you have the space and are worried about messing the whole thing up it is probably worth making a full backup of the drive to another drive using something like Norton Ghost or similar drive duplicating tool.

Good luck!

Re: Tech question? Stop: coooo21a .

Posted: Sat Oct 18, 2008 5:31 am
by Bronson Lee
Cheers Dizzy, nice one mate.
And thanks Guilbert, Ill bear that in mind.