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Hotmail Blacklisting

Posted: Mon May 05, 2008 6:10 am
by paul jones
I'm getting a lot of these when I send mail TO hotmail accounts from OUTSIDE of Hotmail.

I don't spam so my guess is either that the host has been blacklisted, (they have many adult sites, maybe some of them spam...), or it's deciding that all adult related emails are spam, or their new email ID system is very aggressive, so as to get all the IP number holders to join.....




host mx4.hotmail.com[65.54.245.104] said: 550 SC-001 Mail
rejected by Windows Live Hotmail for policy reasons. Reasons for rejection
may be related to content with spam-like characteristics or IP/domain
reputation problems. If you are not an email/network admin please contact
your E-mail/Internet Service Provider for help. Email/network admins,
please visit http://postmaster.live.com for email delivery information and
support (in reply to MAIL FROM command)


Re: Hotmail Blacklisting

Posted: Mon May 05, 2008 6:40 am
by sinzine
same with me as well, which is a pain considering the amount of models and photographers with Hotmail accounts.

I don't really know any way around it to be honest.


Re: Hotmail Blacklisting

Posted: Mon May 05, 2008 7:17 am
by paul jones
My host has sent an email to hotmail asking for it to be whitelisted, (has to be an ISP/ Host request, not from domain owner).

We'll see what happens in the next day or two.

It's all because of a new reputation system they brought in a few months back. It was run low key at first but now it's fully on.

My guess is that domains that include keywords are affected by default, irrespective of actual traffic history, but hopefully my hosts nice request will do the trick.


Re: Hotmail Blacklisting

Posted: Mon May 05, 2008 9:47 am
by Cenobitez
Hotmail/MSN/google/yahoo won't do fuck all, weather your host, your sysadmin or your mother inlaw contacts them, because its about what your emails contain or don't contain and what the users do.

The bottom line is you have to build a reputation and provide options for best practice in everything you do. Like if you run a forum, newsletter etc etc, you MUST include links to unsubscribe and stuff like that. The emails sent automatically have to be properly formed as well.

Because users have a 'this is spam' and 'this is not spam' buttons in most email programs incl hotmail, all it takes is for between 0.5%-1% overall to click this is spam and your on the grey list, consistantly over that an your blacker than a witches cat.

Your other BIG issue is if your using a host known for porn and adult stuff you already have a BIG tick against you.

Your host should know how to get your clearance, which is registering on a list of preferences lists, get users to add you to their personal white lists, roughly every 1 who adds you cancels out 2 spam hits. So the more hotmail users who say white the more likely your going to get thru.

Check the RBLs and SORBs too for blacklisting too.


Re: Hotmail Blacklisting - A simple solution

Posted: Mon May 05, 2008 3:47 pm
by Muppet
I have been thinking about commenting on this issue for quite sometime. It?s a simple fact that most of the big free email providers like, hotmail, yahoo etc, filter out a lot of adult related emails as Spam. Often it never even makes it to your Spam box, let alone your inbox. It just doesn?t make any sense for anyone in our industry to be using free email.

There is another phenomenon equally responsible for lost mails and probably lesser known. Many UK internet providers are notoriously bad at controlling spammers on their systems, so often the free email companies will put a temporary ban on your provider, when this happens you wont have a clue the person you sent the email to didn?t receive it.

The simple solution is for everyone relying on email for business to either start using the email facilities available if they have a domain and website, and if not buy any old generic domain name just for emails they start from ?10 for two years with free web space, although I recommend sourcing ones with at least a decent amount of disk space or buy a cheap hosting package to go with it.

It?s this simple how much money are you loosing in work, simply because you stick with a free email account. One lost job could pay for all of the above at least ten times over.

Models if you have a website, ask your designer to help set you up with an official email address and talk you through setting it up through outlook or outlook express. It only takes minutes so don?t let them charge you too much.

Cheers Muppet


Re: Hotmail Blacklisting - A simple solution

Posted: Mon May 05, 2008 4:03 pm
by paul jones
My problems arise with email sent from my domain on a professional host that isn't in the UK. Great fun, this internet stuff :-)


Re: Hotmail Blacklisting - A simple solution

Posted: Tue May 06, 2008 3:01 pm
by Muppet
Paul the problems not so much at your end but at the recieving end especially if your recipient is using free email hotmail, yahoo etc. really everyone in the industry should realise that if they want to get offers of work etc stop using free email because your loosing a lot more than you might imagine.