BLUEBIRD TV RIP OFF??

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Charfan
Posts: 683
Joined: Fri Jul 14, 2017 2:40 am

BLUEBIRD TV RIP OFF??

Post by Charfan »

Just wondering about something. Rang this morning and checked my credit before I rang. Since there was no Irish number, I rang the UK number and the 0044 code etc... NEVER got through, but the call would go to ON HOLD. Did this about 9 times and gave up, checked my balance, I was done for ?5. Seriously, is that not a rip off?

CF
Charfan
Posts: 683
Joined: Fri Jul 14, 2017 2:40 am

Re: BLUEBIRD TV RIP OFF??

Post by Charfan »

P.S I rang from a normal irish mobile and didn't intend to chat long to the girl, just wanted to ask her something. But on the website there is no irish number and I just don't get this pin number crap, can you not just ring in?

CF
JamesW
Posts: 1650
Joined: Fri Jul 14, 2017 2:40 am

Re: BLUEBIRD TV RIP OFF??

Post by JamesW »

UK premium rate telephone numbers are not available to callers from Ireland, even if you dial the 0044 prefix, so if you didn't get through it's because you're not supposed to be able to get through on that number.

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Charfan
Posts: 683
Joined: Fri Jul 14, 2017 2:40 am

Re: BLUEBIRD TV RIP OFF??

Post by Charfan »

darn ok, so what about being charged for being on hold? I wih they had an Irish number! :(
Charfan
Posts: 683
Joined: Fri Jul 14, 2017 2:40 am

note :

Post by Charfan »

as per here

they have an international number available, which is the one I rang, but I just don't get the whole PIN thing. And NO one answers saying , plewase hold, which girl would u like etc.. Arghh
JamesW
Posts: 1650
Joined: Fri Jul 14, 2017 2:40 am

Re: note :

Post by JamesW »

Charfan wrote:

> they have an international number available, which is the one I
> rang,


That's not a premium rate number, it's just a regular UK number with the international prefix, so you would therefore be charged by your service provider at their usual rate for calls to the UK. You wouldn't have been charged anything by Bluebird.

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Charfan
Posts: 683
Joined: Fri Jul 14, 2017 2:40 am

Re: note :

Post by Charfan »

ok, but how come the call stops ringing and then switches to ON HOLD? I don't get that bit. That must have been the part I was charged for. I wish they would get and Irish number. :(
JamesW
Posts: 1650
Joined: Fri Jul 14, 2017 2:40 am

Re: note :

Post by JamesW »

Charfan wrote:

> I wish they would get and Irish number. :(


You'd do better to call a different channel instead

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Charfan
Posts: 683
Joined: Fri Jul 14, 2017 2:40 am

Re: note :

Post by Charfan »

yeah but the gal I wanted to chat to for aminute ONLY works for BB.
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