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vidshop took my money

Posted: Thu Nov 01, 2001 8:11 am
by steve
and supplied nothing.

Just having a gripe.

Re: vidshop took my money

Posted: Thu Nov 01, 2001 8:38 am
by A bit Fick
tough.......
should have read all the previous post on them.

Re: vidshop took my money

Posted: Thu Nov 01, 2001 9:34 am
by Matt
That's not true, it shouldn't be a pre-requisite so read all the posts on Vidshop before you order - the fact they make guarantees on their website is enou.... hang on.... you're one of these trolls aren't you?

Re: vidshop-the big elbow?

Posted: Thu Nov 01, 2001 4:20 pm
by taff
so whats required that allows a company to advertise. if they are dodgy why can't they be chucked off the video page?

Re: vidshop-the big elbow?

Posted: Thu Nov 01, 2001 5:30 pm
by alec
They are not 'dodgy'. They make mistakes, but judging by the decreasing frequency of complaints and some positive reports, not as many as they used to. They have also recently improved their site so that it indicates whether an item is in stock or not, which was the souuce of one type of complaint. There is a warning next to their link. Read back through the threads.

Re: vidshop-the big elbow?

Posted: Thu Nov 01, 2001 5:47 pm
by taff
ok i've read the threads. i'm happy. i'll give them a go. i guess people tend to remember the bad reports more thsn the good.
human nature.

Re: vidshop took my money

Posted: Fri Nov 02, 2001 4:55 am
by eddie
send them e-mail. They will reply. It took them nearly a month to send my dvds but I got them ,eventually.

Thanks for that Matt...

Posted: Fri Nov 02, 2001 9:06 am
by steve
It's only through investigation after i had my experience with vidshop that I found this forum (and others) showing other peoples experiences with Vidshop.
Cheers
Steve

eddie......

Posted: Fri Nov 02, 2001 9:15 am
by steve
I must have sent them about 20+ e-mails so far. The order was placed in july, the money was taken in August. They reply saying that it is on back order, then tell me to re-order again but will charge me again when i re-order. This goes on & on then when you think you are getting somewhere a computer generated e-mail comes back saying it is on back order! Their advertised phone number is not working. I have faxed them too.

Don't forget that each e-mail takes a week for them to respond.

Steve

Re: eddie......

Posted: Fri Nov 02, 2001 7:37 pm
by eddie
sorry!! only trying to help. It worked for me maybe i am a lucky bugger (or should that be mucky bugger!).