website blacklist
Posted: Fri Mar 24, 2006 4:35 pm
Hi,
Recently, I ordered DVDs from the website http://www.erotikdvd.biz/, whose owner seems to be the same as http://www.pornofilm-vertrieb.at/.
It was my first order and I emailed them to check they had the DVDs in stock. They confirmed me they had the DVDs, I placed the order and... double problem: I don't get any of the DVDs ordered, receiving other low-value DVDs instead, and I get overcharged.
When I contacted them about the wrong DVDs, they told me the ones I ordered were not available and that I could send the DVDs back for exchange.
When I contacted them about the overcharge on my credit card bill, they say they could not refund it but that I should let them know when I place my next order...
This is the kind of customer service I prefer to avoid.
Recently, I ordered DVDs from the website http://www.erotikdvd.biz/, whose owner seems to be the same as http://www.pornofilm-vertrieb.at/.
It was my first order and I emailed them to check they had the DVDs in stock. They confirmed me they had the DVDs, I placed the order and... double problem: I don't get any of the DVDs ordered, receiving other low-value DVDs instead, and I get overcharged.
When I contacted them about the wrong DVDs, they told me the ones I ordered were not available and that I could send the DVDs back for exchange.
When I contacted them about the overcharge on my credit card bill, they say they could not refund it but that I should let them know when I place my next order...
This is the kind of customer service I prefer to avoid.