Excalibur

A read-only and searchable archive of posts made to the BGAFD forum from 11/08/2000 to 14/03/2003.
Locked
magoo

Excalibur

Post by magoo »

OK Sorry to bother you fellas. Just a short post compared to my usual rantings.
Does anyone know why Excalibur show your order as "to be shipped today" for weeks? Im starting to get upset.

Viva Your Choice & STB (great customer service)
Laying low THE Chuckster 2002

Re: Excalibur

Post by Laying low THE Chuckster 2002 »

Probably because they are not in stock and have t come from the suppliers mate.
David J

Re: Excalibur

Post by David J »

Have you tried emailing their customer service department? The one occasion I had a problem with Excalibur they sorted it out very quickly when I emailed them.
jj

Re: Excalibur

Post by jj »

All I got was a snotty mail more or less telling me to mind my own biz.
Jaded got 4 of 6 to me inside a week, Excalibur have just despatched 2 of 12 ordered b4 Xmas.
Wanna bet who gets my next Stateside order?
magoo

Re: Excalibur

Post by magoo »

I could understand it if the titles were back-ordered but all the ones I chose were marked "ships in 3-5 days". I reckon they say they have stuff in stock when they dont. They wait for a customer to order a title then they get it in from the distributer.
Locked