Techie Help Please

[planeterotica]

I need some techie help please, when i load old vhs film on to my comp via a Win TV usb capture device it only captures in black and white, this has only started to happen since i changed computers it captured ok on my old comp, i thought it was the capture device at fault so i purchased another one exactly the same model but it still only captures b/w i have also changed the leads and have used a vhs and dvd recorder to play up the films but its still the same, but when i load film from my digi-cam the colour is fine so its not the graphic card i dont think ? i would be greatfull of any suggestions, thanks in advance for any advice !happy!

[Snow Patrol]

Have you got the latest drivers for the card? Also, are the drivers your using compatible with the operating system? What OSare you running? XP or VISTA ?

[Snow Patrol]

Drivers can be found here:

[planeterotica]

Hi Snow Patrol, i have loaded and reloaded the drivers several times from the software that came with the device but they wouldnt be the latest ones, i have looked at the list from your link so which ones should i download the device is Win-TV model 566, thanks for your help.

[Snow Patrol]

What OS are you using? XP home? XP Pro? XP-MCE? Vista?

Also another thing is to check you caputuring in 'pal' because if your caputuring pal, but the settings are set to NTSC you will get black and white...

[planeterotica]

Sorry i forgot to mention i am running XP thanks.

[Snow Patrol]

OK well I had a look, and its not as apparent as it should be... I narrowed it down to 2, and I even went so far as to download one of the driver packs myself to see if there was a 'readme' file in it... But no... Nothing...

So Im NOT gonna advise you any further myself, but I would suggest that you contact customer support, (On the left of the driver page) and get them to tell yah...

Sorry I cant be more specific, but I dont wanna tell you the wrong thing...

I will again advise you to check that your capturing in PAL and not NTSC

[planeterotica]

ok thanks for your help !thumbsup!